Todsland Exchange & Return Policy

At Todsland, we aim to deliver the best quality products for your little ones. However, if you are not fully satisfied with your purchase, we’re here to help.

1. Exchange Policy

• We offer exchange within 7 days of receiving your order.

• Items must be:

• Unused and unwashed

• In original condition

• With all tags and packaging intact

• Exchange is subject to stock availability.
  

2. Return Policy

• We only offer returns in case of defective, damaged, or incorrect items.

• You must notify us within 48 hours of delivery with clear pictures of the issue.

• Once approved, we will guide you through the return process.

3. Non-Exchangeable Items

• Items purchased on sale or discount are not eligible for exchange or return.

• Customized or altered products cannot be exchanged or returned.
  

4. Shipping Charges

• Customers are responsible for exchange shipping costs unless the item is faulty or incorrect.

5. Process

• Contact us via DM WhatsApp with your order details.

• Our team will verify your request.

• Send the item back as instructed.

• Once received and inspected, we will process your exchange.

6. Important Notes

• Color may slightly vary due to lighting and screen differences.

• Exchanges are processed within 3–5 working days after receiving the item.